Podcast Be Better Be Different Episode 5: Dialoguing with customers may be the hardest but most effective thing you can do — 8-Point Arc

Rob and Brian talk through what it means to have a dialogue with customers. They share examples of brands that do it well and some that don't.  They discuss why it's so hard, tips on how to do it well and the dangers of poor customer dialogue.

Subscribe to the podcast directly, or on iTunes.

Leave a Comment